Support

FilesApp Documentation and Service Description

System Requirements

Internet Access

In order to be able to use the specified services, access to the Internet is required on the part of the user with the devices used. Access to the Internet is not part of the scope of delivery of FilesApp.
The same applies to access and corresponding authorizations for the storage systems and connected systems to be integrated into FilesApp, for example in the case of automation via the API.

Clients

Webclient

To use the web frontend, a common Internet browser in the current version is required. This can be reached via the URL https://web.filesapp.com

The following browsers are supported and will be tested promptly in their current version for correct function in the event of version adjustments:

  • Google Chrome
  • Microsoft Edge
  • Firefox
  • Opera
  • Safari

Note: FilesApp is optimized for Google Chrome.

Desktop Apps

The desktop clients of the FilesApp are available for the following operating systems in the current version of the manufacturer:

  • Microsoft Windows 10 or later
  • MAC OS 12 or later

They can be downloaded from the download section on the FilesApp website under http://filesapp.com/download-en/.

Mobile Apps

Mobile apps of FilesApp are available for the following operating systems in the current version of the manufacturer:

  • Apple iPhones and iPads
  • Android smartphones and tablets

They can be downloaded from the Apple App Store for iPhone and iPad or the Google Play Store for Android smartphones and tablets.