FilesApp Documentation and Service Description

Individual Storage Connector

General Information

If an organization wants to integrate its own storage system into FilesApp for security and data protection reasons, for example in order to be able to provide different document libraries in a multi-client capacity, the Individual Storage Connector is available.

The individual storage can be operated in the cloud or on-premises.

This system is suitable for customers who do not use cloud services such as SharePoint or Google Drive or who want to store sensitive files on their own servers.

The service encrypts each stored file with its own key according to the AES 256 bit standard and enables the management of users, authorizations and projects. Provisioning is also done via Docker. Installation documentation is available upon request.

It is possible to order the corresponding FilesApp licenses via the FilesApp Online Store.


The organization can put the Docker container or VM images (Virtual Machines for Windows or Linux) provided by FilesApp into operation in its own data center resources or have it made available by a corresponding data center partner or FilesApp partner.

As soon as the licenses have been booked, FilesApp will provide the image for setting up the individual storage in coordination with the client.

The prerequisite for the use of individual storage is the provision of an appropriate system.

The installation of the Individual Storage storage system is described in a separate documentation, which is provided to the client by FilesApp.


Setting up a FilesApp Individual Storage Connection.

Setting up the first document library of the Connection

Set up a new connection to an Individual Storage in FilesApp via the plus sign in the Connections.

Select the Individual Storage Connection.

In the next step, enter the host code of the individual storage and select “Check host code”.

The host code is communicated to the admin of the Individual Storage when the Individual Storage environment is put into operation, and the users in turn receive it from their administrators.

If the host code is resolved correctly, the login can be continued.

Via the welcome email when the administrator sets up a user, the user can either set up a username and password to log in to the Individual Storage or log in to the Individual Storage with an MS365 account used for the Individual Storage Account with its email address via Microsoft 365 login.

Here is an example of an invitation e-mail to an individual storage, as it is sent when a new user is created.

For Microsoft login, enter and authenticate the login data with the e-mail address of the user’s Microsoft 365 account for the relevant Microsoft 365 tenant.

After successful authentication, the document library of the Individual Storage is displayed in FilesApp. Select it.

The “sites” available for this user due to the user rights in the Individual Storage environment are listed. Select the desired “site” here.

In the next step, the document library of the selected “site” will be displayed. Select the one you want here.

A special feature here is the document library “All Libraries”.

Individual storage is a multi-tenant storage system, which is relevant, for example, in companies with different customer or client communications. In this way, individual document libraries or, for example, all libraries internally, can be released for editing by all clients.

With appropriate user rights, this is displayed and includes access to all document libraries of the Individual Storage.

Example view when selecting “All Libraries” with access to all tenants of the Individual Storage shared with the user.

When a specific document library is selected, the directory structure of the selected document library is then available in FilesApp. The files are indexed and are also available via the search after a short time.

Setting up additional document libraries of the Connection

In FilesApp, select the plus sign in the upper right corner of the connection.

Select “Add New Library”.

Select the desired “site” here.

The document libraries are displayed.

Select the desired document library and it will then be available as a new tab for this connection in FilesApp.

Repeat this process for all desired document libraries.

Administration and Permissions

For the user and authorization management of the Individual Storage, FilesApp provides a web-based administration interface – the Individual Storage Admin Portal. The administrator of the Individual Storage Connection receives the access data as a result of the booking or commissioning.

The first user of the Individual Storage to be created is also the administrator. They can create additional users or administrators and manage them in addition to groups in the Individual Storage Admin Portal.


Users can log in to Individual Storage using a username and password or a Microsoft 365 account, as long as the email address used for the user in the Individual Storage Admin Portal is also assigned to a Microsoft 365 account.

FilesApp Features

With this type of connection, there are no restrictions on the functionality of FilesApp.